BTC Privacy Policy
Collecting personal
information about you
The Ballarat Tennis Club (BTC
or Club) has a Privacy Policy, which is available from the Club.
In the course of providing member
services, BTC may collect a range of personal information about you. We
collect information that is necessary for membership and the provision of our
services.
The type of information collected
will depend on the services you have asked us to provide, and may include your
name, address, telephone and fax numbers and e-mail address, age, date of
birth, occupation and bank account or credit card payment details.
When you browse our website,
contact us electronically, or engage with us on social media, we may also
record geographical tagging, cookies, your IP address and statistical data from
your activity. We may use your personal information to customise and improve
your user experience on our website and other social media platforms.
We may use your personal
information (usually your name) for inclusion on the online court booking
system, newsletters and competition results. We may also use your personal
information for related purposes which you would reasonably expect, such as
providing you with details about other services offered by us, as well as any
promotions or offers that may be of interest to you, including tournaments,
tennis games or fundraising.
You can opt out of receiving
offers or information at any time by notifying us. Opt out procedures are also
included on all of our marketing and promotional communications.
In some cases, we may disclose
your personal information to third parties, such as persons to whom we contract
to provide services as required in order to provide you with services.
For example, tennis club member information is shared with Australian Real
Tennis Association (ARTA) for affiliation and insurance purposes and also keep
you details updated on the Club’s membership database and the Tennis and Racket
Association (UK) online handicap system (RTO). We will ensure that third
parties to whom we disclose are bound by confidentiality and non-disclosure
agreements, if they are not otherwise required to adhere to the Privacy Act.
BTC also discloses your personal
information by utilising RealTools.biz through www.RealTennisOnline.com (RTO).
These personal details include
name, handicaps, and RTO administration settings for organisations.
RealTools.biz does not store RTO username or passwords. When a person logs onto
RealTools.biz, these details are sent to the RTO system for authentication.
We may also disclose your personal
information where we have sought your consent or in accordance with the Privacy
Act or any other legislation.
We may also disclose your personal
information to third parties (including government departments and enforcement
bodies) where required or permitted by law.
Storage and security
Your personal and sensitive
information is stored electronically, on paper, or both.
BTC has physical,
electronic and procedural safeguards in place and takes reasonable steps to
ensure that your information is protected from misuse, interference and loss,
and from unauthorised access, modification and disclosure.
Please be aware that personal
information provided by email may not be secure. If you have any concerns
regarding the security of your personal information, please provide it in an
alternate form, such as facsimile.
BTC uses secure methods to
destroy or permanently de-identify your personal information. We will retain
your personal and sensitive information while it is required for any of our
functions, or for any other lawful purpose.
Access and correction
In most cases, you will be able to
gain access to personal and sensitive information held about you
by BTC. We
may provide you with this information verbally or in writing, as may be
appropriate. Where we do not agree to provide you with details of personal
information we will give you reasons why.
We will take reasonable steps to
amend or correct your personal information to keep it accurate and up-to-date.
How to contact us
If you would like to discuss any
aspect of your personal or sensitive information, or have any queries or
concerns about our privacy practices please contact our Privacy Officer.
Privacy Officer
Ballarat Tennis Club Inc.
388 Larter St, Canadian, VIC 3350, Australia
T: (03) 5333 5755
F: N/A
E: committee@ballarattennisclub.com.au